-
Do you
provide or offer 24 x 7 'out of hours'
support to your clients?
-
Do you
offer to be available round the clock
365 days a year?
-
Does
that mean you have a technician on call
- just waiting for a problem or fault to
occur?
-
Then
when a call does come in it, turns out
to be from a client who doesn't have
cover!!
Frontline
telephone answering services have been successfully providing 24 x 7 'out
of hours' support and escalation to IT
Companies and Software producers and
providers for going on 10 years. Our state
of the art call handling software allows us to
gather exactly the information you require
to service your clients efficiently and
accurately. We can filter calls in anyway
you wish - screening calls so that your
technicians are not disturbed by clients who
don't have cover, or sales calls or wrong
numbers....
We are
here 24 x 7 x 365 so that you don't have
to be. Why not let us take your rota
and your support calls. We guarantee
to contact the appropriate member of
your staff within minutes of receiving
the call, passing the details they need
to respond to your client quickly and
efficiently.
