Telephone answering service UK

Home

Contact

Testimonials

Case Study

About Us

Testimonials...

Dear Andrea

"Frontline Answering Service provides an invaluable service to Sybase in support of our Follow the Sun Support coverage. Their professionalism and attention to detail insures that our calls are handled promptly and consistently, any time of day or night."

H. Joyce Rossi, Senior Manager, Customer Service,

Sybase, Inc.

As a start up business three years ago, Frontline enabled us to provide a professional telephone interface with our clients from day one. The only "cost" to us was our time invested working with Frontline to design our call handling. Each alternative that we considered required either significant investment or a compromise on our service - neither of which we could contemplate.

As we've grown we've never had to worry about our telephony - we're totally confident that Frontline has the capacity to continue to meet our needs. They also enable us to cope with peaks and troughs - comfortable in the knowledge that we simply pay for what we use.

We have also been impressed by Frontline's innovative approaches and their ongoing investment - in staff and skills as well as the considerable investment in systems.

John Cronin, Director

Matrix IT Solutions LTD

Andrea,

"I would also like to take this opportunity to thank you for representing Cougar Automation so professionally. Yesterday, we were presenting our service to a potential customer who immediately wanted to test the 24/7 number. Andrea answered the call, she suitably impressed our customer as his response 'that is the best response yet'.

He went on to explain that some competitors say they have a 24/7 number but the response is not what one would expect when ringing it. So thanks to all for representing Cougar Automation so professionally."

Anthony Leeds

Cougar Automation

Dear Nigel,

This is just to let you know how much we appreciate the service from Frontline. Your girls give our company a professional image 24 hours a day. We have been using your service for just over a month now and quite honestly I can't image how we got by without it.

Having a "real person" answering the phone around the clock has dramatically improved our customer satisfaction levels while reducing the stress on our own team. I always thought this kind of service would be an expensive luxury but with the deal you offered it became a "no brainer".

Tony Blighe

123live.com

Call us now on 0870 460 8530

Outsourcing your OOH emergency call out calls could be the best business decision you ever made. TAS, telephone answering services, can provide that all important FRONTLINE for your company 24x7x365